Continuous inkjet printers are ideal for marking and coding on almost any substrate. Videojet offers CIJ Printers to meet line speeds, even to ultra-high speeds up to 1660 ft/min. Benefit from unrivalled uptime and clear, readable codes from Videojet. In addition to our main Continuous inkjet product offerings, Videojet supports a range of Videojet and Willett CIJ printers such as the Excel 170i, Excel 100, Excel USH, Excel HR, Willet 460 and Willet 430. Videojet Excel 2000 Opaque Printer - Refurbished $5,350.00 Videojet Excel-P Printer - Refurbished 7816 Burden Road Machesney Park, IL 61115 Phone: 815-877-7511 Fax: 815-877-7621 Email.
You will find information for the following issues here:
What should I do if I can no longer see anything on the display?
- If the printer is running normally but no display is visible, adjust the contrast. Please call the hotline.
“No air for warmup Fault”
- Check input pressure on pressure gauge (approx. 6 bar).
- Check quality of compressed air. It must be free of oil and water.
What should I do when “Ink Out Fault” occurs?
- Check the fluid level (make-up, ink).
- If the level is OK, please call the hotline.
What should I do when “Phasing Fault” occurs?
- Is the head dirty? Turn the printer off, clean with make-up solution, dry the printhead and re-start.
- Check ink expiry date and replace with fresh ink if expired.
What should I do when “No Signal Fault” occurs?
- Is there a jet? If not, the nozzle is blocked.
- The catcher may be overflowing and the return suction line blocked. It should be cleaned.
What should I do when “Reservoir Overfill” occurs?
- Cleaned too often or for too long, too much fluid in the module.
- Drain some fluid (approx. 20ml) from the module. Call the hotline.
What should I do when “HV Fault” occurs?
- High Voltage plates in the printhead are dirty. Clean.
- Short circuit through ink. Clean head thoroughly.
What should I do when “Empty Time Too Short Fault” occurs?
- Check ink pressure (left-hand pressure gauge). If necessary, call the hotline.
- Check ink expiry date. Ink viscosity may be too low.
- Replace with fresh ink.
What should I do when “Flow Time Too Long Fault” occurs?
- Check ink system for leaks.
- Replenish ink.
Contact Us
New Equipment Sales:
(866) 871-3226
Service & Support:
(833) 760-0609
Additional Resources
Full Line of Industrial Continuous Inkjet Printing for Marking and Coding Applications
Ideal for marking on flat or curved surfaces, Continuous Inkjet Printers technology is a non-contact printing method that can utilize a range of continuous inkjet inks to print on almost any substrate. With over 40 years of development experience, Videojet offers a range of CIJ Printers and deep application expertise to help you identify the right printing solutions for your needs.
Print batch codes, serial numbers, barcodes and traceability information onto products and packaging with Videojet continuous inkjet printers that utilize high performance inks to meet your application needs. Videojet will help you select the ideal printers and inks for your packaging operation. Talk to our product experts!
Videojet Excel 2000 Opaque

High-throughput production requires uptime and availability of coding equipment. Videojet high-speed continuous inkjet printers are engineered to keep up with elevated line speeds without compromising print quality.

Even if your operation isn’t running around the clock, you need optimal performance from your coding solutions. Videojet medium duty continuous inkjet printers deliver optimal performance throughout multiple production runs.
Single-shift operations demand stable performance and reliability across a broad range of operating conditions. Easy-to-operate, light duty Videojet continuous inkjet printers feature the proven Videojet printhead and fluid systems.
Your application may require an unusual configuration, pigment-based inks, ultra-high speeds or micro-print. The range of Videojet specialty printers was designed to meet the unique needs of manufacturers.
Contact Videojet Technologies
New Equipment Sales:
(866) 871-3226